About JumpCart — Vendor Order Management
Win new accounts and build customer loyalty with JumpCart’s Vendor Order Management solutions
JumpCart™ Vendor Order Management Overview
JumpCart Vendor Order Management is a simple, automated requisitioning tool that enables Distributors to directly link customers to their eCommerce site. Distributors can private-label their order management solution or simply re-distribute it to prospects and customers to win new business, build customer loyalty and reduce their cost of sales.
How it Works
JumpCart Vendor Order Management offers a faster, easier and more accurate way for your customers to create and place orders with you. Most of the orders your customers are placing today originate from a piece of paper. Your customers walk around their facility writing down the items they need to purchase. They then phone or fax the order in, key the order into a website, or hand the order off to a sales representative. This is a time-consuming and error-prone way to create orders.
Using your private-labeled JumpCart Vendor Order Management solution, your customers will no longer have to write down the items they need prior to ordering them. Instead, a customer simply scans the items using our compact barcode scanner (about the size of a car door remote), plugs the scanner into the USB port on his or her computer, and orders for the items needed from you are automatically created.
How to Implement
The process begins with you using either the on-line tools included with JumpCart Vendor Order Management system or combining it with Catalog-On-Demand to create custom catalogs, order guides and shelf labels containing JumpCodes that your customers can scan. Many suppliers produce pre-printed catalogs that contain JumpCodes as well. If you are using labels, place them anywhere a customer is storing products that you sell. For example, you can place labels on the shelves in the medical supply room or directly on a printer for the toner cartridge it uses.
When your customers want to assemble a list of items to order, they walk around their facilities scanning the items using the compact, lightweight JumpCart keyfob scanner. Once they’ve finished scanning the items they wish to order, they simply plug the scanner into the USB port on their PC and the scanned items will appear in a shopping cart on your branded eCommerce site. Scan. Connect. Order. It's that simple.
How Your Customer Benefits
Reduced Requisition-to-Order Cycles
Your customer no longer has to write down items to order. A simple scan records what they need. This saves substantial time in order preparation. Some of our vendor clients have reported that their customers have reduced product ordering time from hours per week to just minutes.
Reduced Materials Handling Costs
Orders placed using JumpCart Vendor Order Management are much more accurate. Since your customers can scan product numbers instead of writing them down, there are no numbers to transpose, misread or write incorrectly. They get the right products at the right time, avoiding the cost and hassle of receiving the wrong product, returning it and tracking the credits.
Reduced "Maverick" Spending
Your customers have a negotiated contract with you that offers them the best possible pricing for the products they purchase most frequently. However, that doesn’t guarantee that the staff will order from you. JumpCart Vendor Order Management makes it easier to order from you than from anyone else. This reduces your customers’ overall expense in your category of products, leveraging the contract they have negotiated with you.
How You Profit
Increased Revenues
Providing your customers with a simple hosted order management system, tied to unobtrusive scanners and your e-commerce site, differentiates you in the market. Many of our vendor clients sell commodity products and are forced to differentiate based on price and service. JumpCart Vendor Order Management lets you save your customers time and money in their procurement process through a branded online system that is unique to you. Many suppliers report close ratios as high as 75% when showing JumpCart.
Increased Share-of-Wallet
You’ll also increase sales within your existing accounts. If you sell multiple product categories, chances are that you’re not selling products from all categories to all of your customers. In fact, there may be accounts where you could grow sales substantially if you could just get them to start purchasing one more product category from you. Because JumpCart Vendor Order Management makes it easier to order everything from you than to split orders between multiple vendors, your customers will consolidate their purchases with you. That’s how our vendor clients are able to grow existing account revenue by as much as 60%.
Increased Margins
Many suppliers currently sell only what the customer tells them they want to buy. The powerful tools for building custom marketing tools included with JumpCart allow you to merchandise the account so that you maximize margins for your company while maximizing value for your customer. Vendors who use JumpCart to enhance their marketing have seen margin growth of as much as 50%.
Reduced Cost of Sales
JumpCart Order Management is an electronic ordering tool. It drives customers to your eCommerce site where the order cost is far less than taking it through your customer service department or your sales reps. Also, increased order accuracy benefits you as well as your customers. Returns drop by as much as 90% in accounts using JumpCart.
Enhanced Customer Loyalty
JumpCart will change the way your customers create orders because it saves them time and money. JumpCart will not only impress the people whose job it is to assemble orders on a regular basis, but also the person in charge of paying the bills because of the cost reductions. That helps you build customer loyalty.
How to Get Started
Want to give it a try? Contact us to learn more or to sign up.